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Benefit from our comprehensive service for a smooth use of the eGECKO software right from the start: From project planning and installation, including the transfer of legacy data, to consulting and training, right through to live operation and support.

Let's start into a common digital future

Through efficient solution finding and absolute customer benefit orientation, we want to optimise your business processes and provide you with the best possible support in your everyday commercial routines. The flexible scalability of eGECKO, the latest technology standards, the convenient operation and the high quality of product and service constitute the sound basis.

Project handling according to standardised project management methodology

Rely on a target- and result-oriented working method for the successful use of our all-in-one business management solution eGECKO

  • Project planning / project controlling and project organisation
  • Kick-off with the customer
  • Planning and definition of milestones
  • Regular project status reports (budget, progress)
  • Project acceptance

Software installation & data migration

The flexible scalability of eGECKO guarantees you a comfortable adaptation in case of future changes in your company structure

  • Technical installation according to agreement (log)
  • Individual migration planning and migration logging

    Business management consulting & training

    We actively and comprehensively support you in optimising your business processes

    • by experienced consultants
    • Teach the teacher and/or end users on site

    Customising and software adaptations (as required)

    Intuitive use of our software solution eGECKO. If you would like us to support you with individual customising, we will be happy to assist you

    • System settings according to customer requirements
    • Individual software adaptations compatible with releases and extensions according to the technical concept, including documentation

    Real operation preparation and support

    After optimal preparation, only the last step is missing: Together with you, we ensure a smooth transition to comfortable working with eGECKO.

    • Running test scenarios
    • Training of the end users
    • Planning and implementing go-live of eGECKO software
    • Support of the go-live by CSS experts

    Support & Maintenance (standard, premium)

    Within your maintenance agreement, our competent staff will give you advice and support in your day-to-day business. Our experienced team of developers constantly optimises eGECKO in line with current market developments.

    • Hotline, remote maintenance, call tracking system (standard and premium services)
    • Software maintenance (legal, functional adaptations, bug fixing)

    CSS Academy - Trainings

    We offer practice-oriented and sustainable training courses as well as expert seminars on all topics related to eGECKO and current specialist topics.

    • User weeks at locations throughout Germany
    • Expert seminars, theme days, user meetings