WE ARE HERE FOR YOU. SUPPORT & MAINTENANCE

Our competent support team will advise you on all aspects of the eGECKO product portfolio: via phone and email or directly through our ticket system.

Your satisfaction is our goal - we support you in your daily work!

We want to help optimising your daily routines efficiently and will fit your personal needs: If required, we advise you individually and holistically ranging from vulnerability analyses via optimisation of strategic controlling and business processes to the complete software installation, user trainings and first-level support.


Contact

Email

Send us your request:

support@css.de


TeamViewer

Would you like to participate in a remote maintenance meeting or online presentation with one of CSS' staff members?

Download TeamViewer

Would you like to participate in an online presentation with several participants?

Download TeamViewer

Just a few more seconds: No installation. Just download, double click and get started!

Maintenance Contract

Maintenance Contract

Upon conclusion of the maintenance contract, you will always have the latest eGECKO version at your disposal. All legal and tax changes as well as technical innovations and developments are integrated into our upgrades. Furthermore, you can rely on our knowledge database (Confluence), ticket system and the phone and email support.

Premium Maintenance Contract

Premium Maintenance Contract

We guarantee the permanent availability of a CSS expert involved in your project (from 7.30am to 5.30pm). This will be the dedicated contact for all your concerns.

Premium Support Contract

Premium Support Contract

You have the option to conclude a service contract with fixed monthly quotas. This way, you will receive predictable and regular on site visits by our experts for optimisation, questions and other concerns.