WE ARE HERE FOR YOU FROM THE START!

Benefit from our comprehensive service for a seamless application of the eGECKO software right from the start: From project planning and installation and data transfer, to consultation, training and live operation support.

With the technologically leading and modern all-in-one solution from eGECKO and CSS, we will be your reliable partner to a stabile future.

We want to optimise your company's processes and support your daily routines through efficient solution finding and complete customer orientation. eGECKO's flexible scalability, the latest technology standards, easy usability, as well as the highest quality in product and service provide a sound foundation.

Standardised Project Management

Standardised Project Management

Count on results- and goal-orientated procedure for a successful application of eGECKO, our economic all-in-one solution.

  • Project planning / Project control and Project organisation
  • Kick-off with the customer
  • Planning and definition of milestones
  • Regular status updates (budget, progress)
  • Project completion
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Software Installation & Data Migration

eGECKO's flexible scalability guarantees necessary adjustments in the event of changes to your company's structure.

  • Technical installation as per the agreement (protocol)
  • Individual migration planning and migration recording
Software Installation & Data Migration
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Business Consultation & Training

Business Consultation & Training

We actively support you by optimising your business processes.

  • Lead by experienced expert consultants
  • Teach the Teacher and/or end user on site
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Customising & Software Adjustments (as required)

Our software solution, eGECKO, is intuitive. We are happy to help you through individual adjustments, if requested.

  • System settings in accordance with customer requirements
  • Rreleasable individual software adjustments and upgrades, as per the specification, including documentation
Customising & Software Adjustments (as required)
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Live Operation Preparation & Support

Live Operation Preparation & Support

After successful preparation there is only one more step: Together, we ensure the smooth transition in starting to work with Egecko.

  • Run-through of test scenarios
  • Training of end users
  • Planning, execution and commissioning of eGECKO software
  • Support by CSS experts when going live
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Support & Maintenance (Standard, Premium)

Within the scope of your maintenance contract, our competent employees are ready to assist and advise you in your day-to-day business. Our experienced team of developers, who are always aware of the latest trends, optimise eGECKO.

  • Hotline, remote maintenance, call-tracking system (standard and premium services)
  • Software maintenance (legal and functional adjustments, troubleshooting)
Support & Maintenance (Standard, Premium)
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CSS Academy - Training

CSS Academy - Training

We offer practice-oriented and sustainable training sessions, as well as technical seminars covering all topics concerning eGECKO and current issues.

  • Nationwide User Event Weeks
  • Technical Seminars, Topic Days, User Conventions

Do you have any questions?

Do you want to know more about eGECKO or would you like to arrange a personal consultation? Please use our contact form to inform us of your query. We will get back to you promptly.

All from a single source

"eGECKO is an integrated software model unique in its range  and scope in the mid-sized sector."

Michael Friemel
CEO

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