Customer-Orientated and Cross-Linked

eGECKO CRM

 

How can you increase customer satisfaction? Establish greater proximity to your customers with GECKO CRM Software and execute your orders perfectly, and permanently have all customer wishes available on your monitor. With our CRM Software you can deal with the whole process from quotation to invoice and purchase. You can transfer this data to project management by means of the fully integrated eGECKO CRM Software and feed them into the accounting.

 

In this way you can add an emotional and personal element to all customer-relevant data in eGECKO accounting with our eGECKO CRM Software and make this important customer information available and usable for all your business contacts. We are sure this will satisfy your customers and improve your relations with them.

 

eGECKO CRM functions at a glance:

  • Full integration in the eGECKO Portfolio
  • Flexible classification of potential customers and customers
  • Trader/Partner management
  • Group structure depiction
  • Activity management with flexible adjustment of activities
  • Target group definition with valuation
  • Turnover analyses
  • Customer examination from all points of view
  • Lead management
  • Flexible forecast calculation by eGECKO Controlling
  • Offer/Order management
  • Direct integration into project management
  • Direct linking with financial accounting and cost accounting
  • Sales campaign
  • Bi-directional link to Microsoft Outlook, David/FX, Lotus Notes

 

Integrate your customer data and information fully into your controlling, accounting or human resources with our CRM Software and get satisfied customers and a sales increase.

 

The eGECKO CRM Software supports you throughout your business processes in sales, marketing and service. The software is based on an innovative data model which relates persons and roles to each other. With this data model you can determinate your long-term range of services and adjust it to the individual needs of your customers and requirements of the different business sectors.

 

CRM Software automatically distinguishes between business partner, potential customer, customer, partner and supplier. By means of our CRM Software you can store contracts and define partners, define group structures and manage them. A key feature of our eGECKO Software is the administration of activities such as e-mails, phone calls, discussions, meetings, appointments, visit reports, as well as quotations, projects and contracts. With our CRM Software you create flexible sales campaigns, carry them out and analyse the data.

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